Boutique Customer Care
Frequently Asked Questions
Quick answers about Angela's products, shopping cart, delivery, pickup and orders.
Browsing and adding products to your cart are available. Stripe checkout is not enabled yet. Shipping, pickup and tax details below describe the planned checkout experience.
Can I place an online order now?
Not yet. You can browse products, choose sizes, and save them in your cart. Secure Stripe checkout is being completed and will be enabled only after prices, tax, shipping and order processing have been verified.
Where do you ship?
Shipping-eligible products may ship within the 48 contiguous U.S. states only. Alaska, Hawaii, Washington, D.C., territories, military addresses and international destinations are not supported. Some products require ground service or are Will Call only due to carrier/legal restrictions.
How much does shipping cost?
Standard shipping is free when an item can legally ship to an eligible lower-48 address; shipping cost is included in its product price. Some restricted items may require UPS Ground, and items ineligible with both USPS and UPS will be offered only for Will Call pickup.
When will my order arrive?
We will provide any promised processing or delivery timing before checkout. Carrier and location affect delivery; no universal delivery date is guaranteed.
Can I pick up my products at my next appointment?
Will Call pickup is planned for a verified upcoming salon appointment. Once active, checkout will confirm the pickup option and appointment.
How much is the pickup discount?
The pickup discount has not been finalized. Any available discount will be shown clearly before payment when online checkout is enabled.
What about sales tax?
Once checkout is enabled, Stripe will calculate applicable tax. Texas state and local sales tax can total up to 8.25%; the actual amount depends on the transaction. Other tax rules may apply where required.
What is your return policy?
Products are final sale and routine returns or exchanges are not accepted. If an item is damaged, defective, missing or incorrect, call 940-240-3273 so we can resolve the issue as appropriate.
How do I see or change my shopping cart?
Click Cart in the website header. You can adjust quantities, remove items or clear the cart. It is saved in the browser on your device, but it is not an order or a reservation.
Are prices and inventory guaranteed by my cart?
No. Items and displayed prices in a saved browser cart are estimates. The current SalonRecords catalog and final order details must be verified before a purchase can be accepted.
Can I book Angela through this shop?
Yes. Use the Book Angela link to visit BookYourStylist for her booking options. The salon booking experience is separate from the boutique cart.
How can I ask about a product or an order?
Call Angela Jeffrey Salon & Boutique at 940-240-3273 for product questions, availability or help with an order issue.
Still have questions?
Call the salon at 940-240-3273 or visit Contact Us.
See our Shipping Policy and Returns & Refunds for more details.